We are delighted to introduce you to our new colleague,
Marina! Marina is the virtual assistant that will welcome our web visitors, answer their questions, show them how to book the restaurant or the beach, update them about our different menus, and much more.
Her activity enables the rest of our staff to take even better care of the #calalocacommunity and the structure.
This is an innovative project, the first in Italy, realized by our certified partner, www.SemplifAI.it
Frequently asked questions and answers
Here is a summary of the most frequently asked questions from our #calalocacommunity
Yes, the booking is necessary if you want to be sure to find a place.
You can do it online. We recommend that you reserve some days in advance.
Our cove is small and, due to anti-covid rules, its capacity has been further reduced by 30-40%.
Yes, of course, visit www.calaloca.it.
No, it isn’t, but our guests use the public parking on the via Aurelia or the one at the end of Cogoleto and then reach us in 5-10 minutes by walking on the promenade Europa, where we have a second entrance.
Not normally. However, in case of availability, especially in low season or during the week, some stations are used for the "half-day".
Yes, of course.
We offer a free common dressing room, individual cabins to rent for the day, or, for those who only have items to store, a box/locker. For the use of the hot shower, just ask for tokens at the bar.
Yes, of course. Outside the entrance on the promenade Europa, we have a rack for storing vehicles. If you have no chain we can provide it to you for free. You can hire this equipment a few minutes walk from Cala Loca.
IN THE BOOKING PHASE
No, but you can enjoy all our services during the day to make the most of your experience. You can in any case purchase our takeaway boxes to be consumed comfortably on the beach.
Not unless it’s booked. The beach is not included with the restaurant, but in case of availability, if you ask the staff you can buy at the moment the necessary workstations.
Si certamente. Dal 1 di Giugno, tutti i giorni a partire dalle 18:00 fino alle 22:00, ad esclusione del martedì la cui chiusura è alle 19:00, proponiamo un’ampia lista di aperitivi, sia per gli ospiti in spiaggia che per chi proviene da fuori struttura.
As a rule, especially for groups of more than 6 people, it is recommended to book using the mail
firstname.lastname@example.org to ensure the availability of seats.
L’aperitivo di base consiste in una serie di stuzzichini inclusi e di una lista di tapas preparate al momento in cucina, con un minimo costo aggiuntivo, se si vuole optare per un’apericena.
Non facciamo propriamente le cene ma il “Bistrot Cala Loca” oltre al bere si possono ordinare dei piatti in stile tapas preparati al momento dalla nostra cucina e visibile nella apposita sezione menù presente nel nostro sito
Yes, of course. Within the limits of the current covid-19 provisions, we propose the location both exclusively or for the partial use of areas or equipment (in the restaurant or on the beach).
Weddings, celebrations, presentations, corporate events, photo/video shootings, exhibitions, etc. are the initiatives that we have consolidated over the years with professionalism and the satisfaction of the guests. You can request a proposal tailored to your needs by writing to email@example.com
Yes, if you can. It is an act of courtesy to the staff, but also a guarantee of your booking. The reduced number of beach stations and tables at the restaurant and the high demand obliges us to consider the missed arrival at the beach by 11:30 as a NO SHOW and then cancel the reservation. For the restaurant, you should notice at least 15 minutes in advance.
Yes, of course. In case of bad weather, illness, or unforeseen events you can write to us. Failure to be present will not have any cost for you (we trust in the correctness of our guests), and in case you have paid a deposit, we will deduct it from your account next time.
On the beach
No, it is not possible to bring food or drinks from outside, except for small children or in case of food intolerances or allergies. We have several options for lunch or an aperitif at the table or on the beach.
No, you can only listen to music with headphones. Activities that can harm the peace and relaxation of our guests are not allowed. Accordingly, we recommend that guests watch their children's behavior on the beach.
The beach is open until 19, so you need to organize a few minutes before to free the stations and allow the staff to begin to tide up and sanitize the environment.
No to the beach, unfortunately. As established by the local Bathing Ordinance, it is not allowed, in any way, to bring animals to the beach.
No, regrettably. We do not have menus dedicated to these preferences, but usually, within our menus, you can find versatile dishes often suitable for this type of diet. Regarding food intolerances (celiac, lactose, etc.), we can not guarantee suitable options.
Yes, at the restaurant you can. In the case of small pets, we arrange some tables in dedicated areas of the terrace to leave our little friends a little more space and avoid any annoyance to other guests.
What additional services do you offer?
Yes, of course. We have available for hire two stand up pads (boards with paddle).
Not now. However, we have the contact details of "friendly" structures that offer a service our guests have appreciated. If you would like, we will be able to provide you with the contact details you request at the time of booking.
Yes, of course we do. If you book early, we can offer a shuttle service to and from your hotel or your home with a small additional cost depending on the distance. We can also provide the pickup at the airport/port of Genoa and the port of Savona (price range to be defined). We can also pick you up at the beginning of the promenade Europa.
No, unfortunately, we don't. We do not have space for these facilities due to the size and shape of our cove. Moreover, we recommend to all parents to look closely after their children.